Safety First

Your safety and security are our top priorities

Our Safety Features

Multiple layers of protection to keep you safe

Verified Users

All users must verify their identity with government-issued ID and phone number verification.

Background Checks

Optional background checks available for enhanced security and peace of mind.

Secure Messaging

All communications happen through our secure platform until you're ready to meet.

Community Reviews

Read reviews from previous tenants and landlords to make informed decisions.

24/7 Support

Our support team is available around the clock to help with any safety concerns.

Report & Block

Easy reporting system to flag inappropriate behavior and block users if needed.

Safety Tips for Tenants

Important guidelines to keep yourself safe

Before Meeting

Always meet in a public place first
Tell a friend or family member where you're going
Ask for references from previous tenants
Verify the property exists and matches the listing

During Viewing

Bring a friend or family member with you
Take photos of the room and common areas
Ask about house rules and expectations
Trust your instincts - if something feels wrong, leave

Financial Safety

Never pay deposits before seeing the room
Get receipts for all payments
Read the rental agreement carefully
Keep copies of all documents

Red Flags to Watch For

Landlord asks for money before showing the room
Photos look too good to be true
Landlord refuses to meet in person
Pressure to make quick decisions

Questions About Safety?

Our support team is here to help with any safety concerns

Contact Support Help Center